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From basic administration tasks through migration and troubleshooting, the Zimbra Collaboration System Administration course provides the information you need to improve and streamline your Zimbra deployment. You will learn best practices and methodologies to save you administrative time while lowering your TCO.

What you will Learn

Zimbra Email Collaboration System Administration

Course Overview

This is an in-depth, 4-day, hands-on session that covers everything you need to know about installing, managing, and maintaining your Zimbra Collaboration deployment. This course covers basic administration plus the advanced administration functions and configuration of a multi-node Zimbra Collaboration architecture

Course Description
 
                •  Four (4) days
Target Audience
 
• System Administrators
Prerequisites
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This course is designed for System Administrators with - at a minimum - entry-tomid-level administration experience and working knowledge of the Linux OS. Familiarity with Zimbra Web Client features is beneficial. Participants are recommended to have previously downloaded and used the trial version of Zimbra Collaboration.
Course Topics :
Audience
  • SMTP Theory

  • POSTFIX

  • Zimbra Architecture

  • Installing Zimbra Collaboration

  • Troubleshooting installation

  • Using the Zimbra Administration Console

  • Using CLI tools

  • Zimbra Collaboration System Care

  • Backup & Restore

  • Bugzilla and Support Portal

  • Performance tuning

  • Migration options & planning

  • Upgrading Zimbra Collaboration

  • Upgrade troubleshooting and general system troubleshooting tips

  • Personalizing a Zimbra Collaboration deployment with Zimlets, custom skins/themes

  • Zimbra collaboration multi-node deployment

  • Architecture and Storage Considerations

  • Multi-Server installation & upgrading

  • Directory and GAL integration

  • Advanced monitoring and troubleshooting

  • Zimbra System Administrators with (at a minimum) entry-to-mid-level administration experience and working knowledge of the Linux OS.

  • Familiarity with Zimbra Web Client features is beneficial.

  • Participants are recommended to have previously downloaded and used the trial version of Zimbra Collaboration.

The following requirement are not mandatory.  If you have these skills you can get the maximum benefit out of the training.

Agenda - Day 1

01. SMTP Theory

• SMTP

• SMTP Terminology

• SMTP Architecture

• SMTP Commands

• SMTP Extensions

• SMTP AUTH

• SMTP STARTTLS

• SMTP Session

02. POSTFIX

• Postfix Features

• Postfix Architecture

• Postfix Components

• Postfix Configuration

• master.cf

• main.cf

• Postfix Map Types

• Postfix Pattern Matching

• Advanced Postfix Options

• Virtual Domains

• Postfix Mail Filtering

• Configuration Commands

• Management Commands

• Postfix Logging

• Logfile Analysis

•Postfix, Relaying and SMTP   AUTH

• SMTP AUTH Server and Relay   Control

• SMTP AUTH Clients

• Postfix / TLS

• TLS Server Configuration

• Postfix Client Configuration for   TLS

• Other TLS Clients

• Ensuring TLS Security

03. Basic Administration Training Overview

• Overview

• Prerequisites

• Schedule

Agenda - Day 2

04. Zimbra Architectural Overview

• Zimbra’s Architectural Components

• Backup Process Overview

05. Licensing

• Zimbra License Requirements

• Obtaining a License

• License Usage & Activation

• Examining License Status

07. Zimbra Administration Console Overview

• Definitions

• Adding & Modifying Domains

• Creating a New Account

• Administrator Accounts: Global       and Delegated

• Configuration Elements

• Defining & Modifying a Class of     Service

• Mobile Device Management

• Dumpster, Trash, and Landfill

• Auto-Discovery for ActiveSync

• Global Settings Configuration

• Administration Console Exercise

08. CLI Utility

• CLI Utility Overview

• Zimbra CLI Commands

• CLI Exercise

09. Security Topics

• Single Sign On

• Add a Certificate

• Enable Z/MIME Zimlet

10. ZIMBRA COLLABORATION System Care

• Server Statistics

• Logger Service

• Enabling Server Statistics

• Mail Queues • Disk Capacity

• Log Files

• Port & Process Monitoring

• Volumes & HSM

• Statistics & Capacity Planning

• Zimbra Collaboration Crontab   Jobs

• Troubleshooting Mailstore   Performance - zmdiaglog

• Troubleshooting Exercise

11. Additional Information & Support

• Resources

• Search for Information

Agenda - Day 3

12. Backup/Restore

• Backup Overview

• Scheduling Backups

• Performing Backups

• Identifying Backup Failures

• Restore

• Backup and Restore Exercise

13. Performance Tuning

• Performance Tuning Guide

• Performance Tuning Background

14. Monitoring with zmstats

• Monitoring for Performance

• Chart Analysis

15. Migration Options & Planning

• Migration Planning Overview

• Deployment Planning Worksheet

• Migration Strategy

• Provision and Configure Zimbra Collaboration as Primary or Secondary

• The Migration

16. Upgrading Zimbra Collaboration

• Before You Upgrade

• Single-Server Upgrade

• Single-Server Upgrade Exercise

17. Upgrade General System   Troubleshooting

• Overview

• 4 Most Common Problems

18. Zimbra on vSphere

• Overview

• About Virtualization

19. Personalizing Your Deployment -     Themes and Logos

• What is a Theme?

• What is a Zimlet?

• Customizing Themes Exercise

20. Zimbra Archiving and Discovery

• How Archiving and Discovery Work

• Installing Archiving Package as an   Update to ZC

• Creating Dedicated Archive COS in   Multi-Server Environments

• Performing Discovery Searches

• Administering the Archive Server

• Creating Archive Mailboxes

• Searching Across Mailboxes

• Archiving and Discovery Exercise

Agenda - Day 4

23. Advanced Training

• Zimbra Collaboration   Architectural Components

• Possible Deployments

• IMAP Improvements: NIO

• LDAP Multi-Master Replication • Policyd

• OpenDKIM

24. Architecture and Storage   Considerations

• Customer Profile

• Storage and File System Layout • Backup Overview

• Server Sizing

• Server Performance Tuning

• Direct NFS

25. Multi-Server Installation and Upgrading

• Multi-Server Installation   Prerequisites

• Load Balancing on Zimbra   Collaboration

• Multi-Server Upgrades

• Perform the Upgrade

• Multi-Node ZC Setup Exercise

26. Delegated Administration

• Delegated Administration   Terminology

• How Delegated Administration   Rights are Granted

• Implementing Delegated   Administration

• Revoking Rights

• Viewing Rights Granted to   Administrators

• Predefined Delegated   Administrator Role

• Specific Access Rights

• Delegated Administration   Exercises

26. Directory and GAL Integration

• Zimbra Directory Service   (LDAP)

• Integration with an External   Directory/AD

• Free/Busy Interoperability with   Exchange

• IPv6

• Voice Integration

• GAL Integration Exercise

06. Install ZIMBRA COLLABORATION

• Installation Considerations

• Installation Process Overview

• ZC Install Exercise